Frequently Asked Questions:

Check out this section to get answers for all the frequently asked questions.

If you’d like get in touch with us, please do write to us at treebabacom@gmail.com or call us on 9521006360 between 8:00 am & 8:00 pm throughout the week and we will respond immediately.

Registration

You can register by clicking on the “Sign In” section located at the top right corner on the home page. Please provide the required information in the form that appears and click on submit. you can start shopping on TreeBaba.

Yes, you do need to register before shopping with us. However, you can browse the website without registration. You are required to login or register while you checkout.

Each email ID/login ID and mobile number can only be associated with one customer account.

Please contact our customer support team at 9521006360 or write to us at: treebabacom@gmail.com and we will fix this issue for you.

Ordering

Upon the successful completion of your order, an order confirmation e-mail containing your order details will be sent to your registered email ID.

No, currently this service is not available.

All fruits and vegetables vary in size and weight. You can choose any size/weight available on the website. While you shop, we will show an estimated weight and price. At the time of processing, we pack the closest size/weight and charge you for the actual weight of each item. E.g. If you order 1 kg of apples, we will try to pack exactly 1 kg or the weight closest to 1 kg. If the actual weight is 987 gm, we will bill you for 987 gm and not 1 kg.

Currently, there is no provision to change the order once its been placed. Please call our customer support team & we will assist you however we can.

Login / Account Related

‘My Account’ is the section where you can view your Personal Information, Order History and Shopping List.

You may have entered incorrect login details. Please enter the correct information & try again.

Product / Price / Promotion

You can search for a product by navigating through the category pages or by using search tab on the top of every page.

We ensure that all our products are hygienically and carefully handled and maintain them in the correct temperature & packaging.

Payment

You can pay for your order using the following modes of payment:

  • Credit Card / Debit Card
  • Netbanking
  • e-Wallets
  • Cash on Delivery
  • UPI